Voice AI can trip up with wrong answers, especially when it guesses instead of...

https://holdenlvxt779.theburnward.com/what-are-high-precision-entities-i-should-always-confirm-in-voice

Voice AI can trip up with wrong answers, especially when it guesses instead of confirming. A practical way to catch errors early is using a “readback” for order IDs—having the system repeat the number back to the caller for confirmation