Voice AI can give wrong answers when it misunderstands input or pulls...

https://technivorz.com/how-do-i-design-a-spelling-alphabet-that-works-on-narrowband-phone-audio/

Voice AI can give wrong answers when it misunderstands input or pulls incomplete info. Catching these errors early avoids frustrating customers. One simple fix: use readback to confirm order IDs aloud before finalizing