Voice AI can give wrong answers when it mishears or misinterprets info. To...

https://foxtrot-wiki.win/index.php/How_Do_I_Verify_High_Risk_Claims_Without_Making_Calls_Painfully_Slow%3F

Voice AI can give wrong answers when it mishears or misinterprets info. To catch mistakes before they reach customers, a helpful control is adding readbacks—like repeating order IDs aloud for confirmation