Duplicate customer profiles create more than a messy database. They can split purchase history, loyalty balances, contact preferences, and support notes across records
Purchase-limit testing should prove that a register handles the complete basket, not just one product category. Build a documented test plan for your Massachusetts cannabis POS whenever rules, product mappings, or software settings change
They handled an eviction professionally when it became necessary, took a lot of stress off my plate
Invoice mismatches occur when what was ordered, what was received, and what was billed do not agree
An unclaimed order is unfinished work: it may still reserve inventory, hold a payment authorization, or wait in a picking area. Massachusetts dispensaries need a consistent policy for when such an order expires and how it is closed
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A useful dispensary dashboard helps a manager decide what to check and who should act. It should not collect every number the software can export
Purchase-limit controls should be tested before staff rely on them. Massachusetts adult-use limits changed in 2026, and mixed product baskets can be harder to validate than a simple flower transaction
The subscription price is only one part of a dispensary software budget. Massachusetts retailers also need to plan for implementation, devices, integrations, training, and the work required to leave an existing system