Dealing with a negative review feels personal, but your response should be...

https://aged-wiki.win/index.php/How_Do_I_Handle_Impersonation_in_Google_Reviews%3F_A_Practical_Guide_for_Business_Owners

Dealing with a negative review feels personal, but your response should be purely professional. This guide helps you navigate criticism by applying the fact-versus-opinion test and documenting everything with screenshots and timestamps